FAQ Directory

Overview/General Information

• Can you give me a picture of how ShakeTool™ works?

• What are some ways or examples of how I can use ShakeTool?

• What's planned for ShakeTool in the future?

 

Troubleshooting

• I’m having trouble logging into ShakeTool. What should I do?

• Where can I go to ask a support question?

 

Using ShakeTool

• Is there anything important I should know before using ShakeTool?

• I just received a Proposal. Do I have to signup for ShakeTool to view and respond to it?

• What is an element?

• Do you have any tips on creating elements for my Proposal or Counter-Proposal?

• Will I be notified if someone responds to my proposal?

• Who can create a Counter-Proposal?

• Can I expect the content of a Proposal or Counter-Proposal from another person to be reliable and trustworthy?

• Should ShakeTool take the place of a good conversation?

• Is my information that I create and receive in ShakeTool private or can it be shared with someone else?

• How do I edit or modify a Proposal or Counter-Proposal?

• What are some good reasons for modifying a Proposal or Counter-Proposal?

• Should ShakeTool be used for legal purposes such as contracts?

• I have a legal agreement in place, but would like ensure the other party understands the key points. Can ShakeTool help?

• Communications are so fast and easy with email and text messages. Why use ShakeTool for expression and reaching mutual understanding?

• When will new ShakeTool beta features be available?

• Why are the elements within Proposals and Counter-Proposals arranged differently than Our Shakes?

• Do elements in a Proposal or Counter-Proposal renumber if they are deleted?

• How many counter proposals am I allowed to create for each proposal I receive?

• Should there be agreement on all elements in a proposal?

©2009 Great Agreements, LLC, All rights reserved.